Guides
Answering customer messages, well
Practical guides on replying to Instagram, WhatsApp and Messenger enquiries, written by The Aira team.
- How to reply to “how much is it?” DMs without losing the consultation Answer the price, explain what it includes, ask one question and offer a consultation. With example replies for clinics.
- Out-of-hours enquiries: what happens to the DMs your clinic misses Why late DMs go cold, the 24-hour reply window, how to write an away message that helps, and a morning routine for the inbox.
Let Aira answer your messages tonight.
Set up in minutes. Free for 14 days, no card needed.
iPhone and Android apps coming soon