How it works
Connect your Facebook Page in three steps
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01
Connect your Facebook Page
Log in through Meta's official connection and pick the Page whose messages Aira should answer.
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02
Tell Aira about your business
Add your prices, opening hours and FAQs, pick a tone, and test a few replies.
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03
Aira replies. You step in when needed.
It answers and books appointments 24/7, and alerts you when a customer needs you.
Messenger
How Aira works with Messenger
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Your Facebook Page
Aira answers the messages people send to your business Page through Meta's official Messenger API, asking only for the access it needs.
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Inside the 24-hour window
Like Instagram, Messenger only lets businesses reply within 24 hours of a customer's last message. Aira replies in seconds.
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You reply, Aira steps back
When you reply to a chat yourself, Aira records your message and stays quiet on that conversation until you hand it back.
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Reads photos
Customers can send a photo or a screenshot. Aira reads it along with their message.
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One inbox for every app
Messenger, Instagram and WhatsApp conversations all land in one Aira inbox, with one To do list.
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Spam filed away
Promotions and sales pitches sent to your Page are filed as spam, without a reply.
On Messenger
Built for your Facebook Page
Your voice
Sounds like your business
Choose a tone and add your FAQs once. Aira uses them in every reply, and you can try it out before it goes live.
- Professional, friendly or casual
- Answers from your own prices and policies
- Try replies in Teach Aira first
Hand-over
Complaints come straight to you
Complaints, refunds and anyone asking for a person reach you by email, push or text, so nothing sensitive is left to the AI.
- Add your own alert words
- A short summary in every email alert
- Promotions and spam filed away
FAQ
Messenger questions
Which Facebook accounts does it work with?
Facebook Pages. Aira answers the messages people send to your business Page, not a personal profile.
Can I still reply from Facebook?
Yes. When you reply to a chat yourself, Aira records your message and stays quiet on that conversation until you hand it back from the Aira inbox.
What happens if Aira can't answer?
It doesn't guess. It tells the customer the team will follow up and adds the question to your To do list.
How much does it cost?
Aira is free for 14 days, with no card needed to start. For pricing after your trial, get in touch and we'll find the right plan for you.
Let Aira answer your Messenger inbox tonight.
Set up in minutes. Free for 14 days, no card needed.
iPhone and Android apps coming soon